Your privacy matters to us. This Privacy Policy explains how phppone collects, uses, stores, and protects your personal information in full compliance with Philippine law.
phppone ("phppone," "we," "us," or "our") is committed to protecting the privacy and personal data of every Filipino player who uses our online casino and sports betting platform. This Privacy Policy ("Policy") describes how phppone collects, uses, discloses, stores, and safeguards your personal information when you access or use the phppone website, mobile platform, games, and all related services (collectively, the "Platform").
This Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations. phppone is registered with the National Privacy Commission ("NPC") as required under the DPA.
By registering an account on phppone or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the phppone Platform immediately.
phppone collects the following categories of personal data from players and visitors to the Platform:
| Category | Examples |
|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number (passport, SSS, UMID, PhilSys, driver's license) |
| Contact Data | Email address, mobile number, residential address (barangay, city/municipality, province) |
| Account Data | Username, encrypted password, account preferences, communication settings |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), card details (Visa/Mastercard), transaction history |
| Gaming Data | Game history, wager amounts, win/loss records, session duration, bonus usage |
| Technical Data | IP address, device type, browser type and version, operating system, cookies, session tokens |
| Usage Data | Pages visited, features used, click patterns, referral source, time spent on Platform |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions |
phppone does not intentionally collect sensitive personal information beyond what is strictly necessary for identity verification, regulatory compliance, and responsible gaming obligations. Where sensitive personal information is collected — such as government ID numbers — it is processed solely for KYC and anti-money laundering purposes.
phppone collects personal data through the following means:
phppone processes your personal data for the following purposes:
Under the Data Privacy Act of 2012, phppone processes your personal data on the following legal bases:
phppone does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third-party service providers engaged by phppone are contractually required to process your personal data only for the specified purpose and in accordance with applicable Philippine data privacy law.
phppone retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the duration of your account relationship with phppone and for a period thereafter as required by applicable law.
In particular, phppone retains financial transaction records and KYC documentation for a minimum of five (5) years following the closure of your account, in compliance with Philippine anti-money laundering regulations. Gaming activity records are retained for a minimum of three (3) years.
When personal data is no longer required, phppone will securely delete or anonymize it in accordance with our internal data retention policy and applicable legal requirements.
phppone implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
While phppone takes all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. You are responsible for keeping your phppone account credentials confidential and for notifying us immediately at [email protected] if you suspect any unauthorized access to your account.
phppone uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use the Platform.
We use the following types of cookies:
You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the phppone Platform.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phppone:
To exercise any of these rights, please contact our Data Protection Officer at [email protected]. phppone will respond to all verified requests within thirty (30) days in accordance with the DPA.
The phppone Platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine gaming regulations. phppone does not knowingly collect personal data from persons under 21 years of age. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the phppone Platform, please notify us immediately at [email protected].
phppone primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines — for example, international game software providers or cloud infrastructure partners — phppone ensures that such transfers are conducted in accordance with the Data Privacy Act of 2012 and that the recipient provides an equivalent level of data protection through contractual safeguards, including data processing agreements that incorporate the NPC's standard contractual clauses where applicable.
phppone reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, phppone will notify registered players via email or a prominent notice on the Platform. The effective date at the top of this page will be updated accordingly. Your continued use of the phppone Platform following the posting of any revised Privacy Policy constitutes your acceptance of those changes. We encourage you to review this Policy periodically.
phppone has appointed a Data Protection Officer ("DPO") in accordance with the Data Privacy Act of 2012. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our DPO:
phppone Data Protection Officer
Email: [email protected]
Response time: Within 30 days of receipt of your request.
You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.
phppone processes your personal data in compliance with Republic Act No. 10173 (Data Privacy Act of 2012). For questions about your rights or to file a complaint, you may also contact the National Privacy Commission directly. See our Terms & Conditions for full platform rules.
Every Filipino player on phppone deserves to know their data is safe. Here's what we do to keep it that way.
Every connection to the phppone Platform is protected by SSL/TLS 256-bit encryption — the same standard used by major Philippine banks like BPI and BDO. Your login credentials, financial data, and personal information are always transmitted securely.
phppone's KYC process verifies your identity using government-issued Philippine IDs — passport, PhilSys, UMID, or driver's license. This protects you and every other player from fraud, identity theft, and unauthorized account access on the Platform.
Sensitive personal data stored by phppone — including financial details and ID information — is encrypted at rest. Access is restricted to authorized personnel only, with role-based controls and full audit logging of all data access events.
phppone is fully compliant with Republic Act No. 10173, the Data Privacy Act of 2012. We are registered with the National Privacy Commission and maintain a dedicated Data Protection Officer to oversee all privacy-related matters on the Platform.
phppone never sells, rents, or trades your personal data to third parties for marketing purposes. Your information is used solely to operate your account, process transactions, and comply with Philippine regulatory requirements — nothing more.
phppone gives every Filipino player full control over their personal data. Access it, correct it, restrict its use, or request deletion — all through a simple request to our Data Protection Officer. Your rights under the DPA are fully respected on the phppone Platform.
Your data is protected. Your games are fair. Your winnings are real. Join millions of Filipino players from Manila to Davao who trust phppone for their online casino experience.
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